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      • Open Access Article

        1 - Safe Use of the Internet of Things for Privacy Enhancing
        Hojatallah Hamidi
        New technologies and their uses have always had complex economic, social, cultural, and legal implications, with accompanying concerns about negative consequences. So it will probably be with the IoT and their use of data and attendant location privacy concerns. It must More
        New technologies and their uses have always had complex economic, social, cultural, and legal implications, with accompanying concerns about negative consequences. So it will probably be with the IoT and their use of data and attendant location privacy concerns. It must be recognized that management and control of information privacy may not be sufficient according to traditional user and public preferences. Society may need to balance the benefits of increased capabilities and efficiencies of the IoT against a possibly inevitably increased visibility into everyday business processes and personal activities. Much as people have come to accept increased sharing of personal information on the Web in exchange for better shopping experiences and other advantages, they may be willing to accept increased prevalence and reduced privacy of information. Because information is a large component of IoT information, and concerns about its privacy are critical to widespread adoption and confidence, privacy issues must be effectively addressed. The purpose of this paper is which looks at five phases of information flow, involving sensing, identification, storage, processing, and sharing of this information in technical, social, and legal contexts, in the IoT and three areas of privacy controls that may be considered to manage those flows, will be helpful to practitioners and researchers when evaluating the issues involved as the technology advances. Manuscript profile
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        2 - Promote Mobile Banking Services by using National Smart Card Capabilities and NFC Technology
        Reza Vahedi Sayed Esmaeail Najafi Farhad Hosseinzadeh Lotfi
        By the mobile banking system and install an application on the mobile phone can be done without visiting the bank and at any hour of the day, get some banking operations such as account balance, transfer funds and pay bills did limited. The second password bank account More
        By the mobile banking system and install an application on the mobile phone can be done without visiting the bank and at any hour of the day, get some banking operations such as account balance, transfer funds and pay bills did limited. The second password bank account card, the only security facility predicted for use mobile banking systems and financial transactions. That this alone cannot create reasonable security and the reason for greater protection and prevent the theft and misuse of citizens’ bank accounts is provide banking services by the service limits. That by using NFC (Near Field Communication) technology can identity and biometric information and Key pair stored on the smart card chip be exchanged with mobile phone and mobile banking system. And possibility of identification and authentication and also a digital signature created documents. And thus to enhance the security and promote mobile banking services. This research, the application and tool library studies and the opinion of seminary experts of information technology and electronic banking and analysis method Dematel is examined. And aim to investigate possibility Promote mobile banking services by using national smart card capabilities and NFC technology to overcome obstacles and risks that are mentioned above. Obtained Results, confirmed the hypothesis of the research and show that by implementing the so-called solutions in the banking system of Iran. Manuscript profile
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        3 - ANFIS Modeling to Forecast Maintenance Cost of Associative Information Technology Services
        Reza Ehtesham Rasi Leila  Moradi
        Adaptive Neuro Fuzzy Inference System (ANFIS) was developed for quantifying Information Technology (IT) Generated Services perceptible by business users. In addition to forecasting, IT cost related to system maintenance can help managers for future and constructive deci More
        Adaptive Neuro Fuzzy Inference System (ANFIS) was developed for quantifying Information Technology (IT) Generated Services perceptible by business users. In addition to forecasting, IT cost related to system maintenance can help managers for future and constructive decision. This model has been applied by previous large volume of data from IT cost factors, generated services, and associative cost for building pattern, tuning and training this model well. First of all, the model was fully developed, stabilized, and passed through intensive training with large volume of data collected in an organization. It can be possible to feed a specific time period of data into the model to determine the quantity of services and their related maintenance cost. ANFIS forecasting maintenance cost of measured service availability totally provided with first quantifying services in a specific time period. Having an operational mechanism for measuring and quantifying information technology services tangible by users for estimating their costs is contributed to practical accurate investment. Some components have been considered and measured in the field of system maintenance. The main objective of this study was identifying and determining the amount of investment for maintenance of entire generated services by consideration of their relations to tangible cost factors and also intangible cost connected to service lost. Manuscript profile
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        4 - Representing a Model to Measure Absorbency Of Information Technology in Small And Medium Sized Enterprises
        Mohammad Taghi Sadeghi Farzad  Movahedi Sobhani Ali Rajabzade Ghatari
        With rapid development of information technology (IT) and further deepening of informationization construction, more and more enterprises have realized the strategic value of IT and made great investments in it. However, during the IT implementation process, decision-ma More
        With rapid development of information technology (IT) and further deepening of informationization construction, more and more enterprises have realized the strategic value of IT and made great investments in it. However, during the IT implementation process, decision-making, adaptation degree, and IT performance are often inferior to the anticipation. The assimilation of technology can be defined by the extent to which the use of Information technology spreads across organizational processes and becomes routinized in activities. Capabilities of information technology play crucial role in an ever-changing environment and are considered as one of the most important sources for enterprises while enterprises should acquire some effective capabilities so that they can effectively deploy and utilize information technology. The purpose of this investigation is to represent a model to measure absorbency of information technology in small and medium-sized enterprises. To do so, dimensions of the "absorbency of information technology" was determined through exploratory factor analysis in a survey research and confirmatory factor analysis was used to confirm model validity. Findings show that three dimensions are related to absorbency of information technology including the capability for innovative technology, Inside-Out IT capability and IT management capability, among which the capability for innovative technology has the highest correlation with the concept of absorbency of information technology. Manuscript profile
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        5 - Localization of Blockchain and E-Currency Model for E-Government Services
        Maryam Niknezhad Sajjad Shokouhyar Mehrzad Minouei
        Blockchain can reduce bureaucracy and increase the efficiency and performance of administrative processes through a platform possessing features and attributes such as storing and exchanging electronic messages in a decentralized environment and executing high level of More
        Blockchain can reduce bureaucracy and increase the efficiency and performance of administrative processes through a platform possessing features and attributes such as storing and exchanging electronic messages in a decentralized environment and executing high level of security transactions and transparency, if used in government public service delivery. Many scholars believe that this distributed technology can bring new utilizations to a variety of industries and fields, including finance and banking, economics, supply chain, and authentication and increase economic productivity and efficiency dramatically by transforming many industries in the context of today's economy. The present study, presents the characteristics of the localized blockchain and e-currency conceptual model for the evolution of e-government services. It also examines the impact of the blockchain and e-currency model on the economy and electronic financial transactions as a viable, practical and constructive solution (rather than blocking and filtering of e-currency and blockchain). Ultimately designing a localized block chain and e-currency model, has played an effective role in exploit its high potential to speed up the administrative processes and reduce costs related to electronic transactions and payments in e-government and increase e-government revenues and ultimately it can speed up the customer service delivery and increase their satisfaction with the government. Manuscript profile
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        6 - Model of Technological, Managerial and Marketing Infrastructure for Intelligent Technology Efficiency in Telecommunication Industry - Case Study: Telecommunication Infrastructure Company of Ilam Province1
        Heshmat morad haseli Jalal Haghighatmonfared
        Today’s, intelligent agent system (IAS) are considered as an important part of people's lives. Therefore, many of organizations try to implement IAS in their mechanism. One of these organizations in Iran is telecommunication Infrastructure Company. Because any implement More
        Today’s, intelligent agent system (IAS) are considered as an important part of people's lives. Therefore, many of organizations try to implement IAS in their mechanism. One of these organizations in Iran is telecommunication Infrastructure Company. Because any implementation need a model which clarify the structural and contextual components, therefore, the current research is conducted to provide a model for developing the necessary infrastructure for implementation of intelligent technologies in the communication and telecommunication mechanisms of Ilam Province. To achieve the goal, a qualitative approach and thematic analysis method were used. The research population consisted of all experts in the field of ICT in Ilam province Infrastructure Communications Company that using purposeful sampling method and relying on theoretical data saturation, 10 of them were selected as sample. Semi-structured interviews were used to collect the data. The data were analyzed through theme analysis. Based on the method, 4 themes, 10 main categories and 153 open codes were extracted. The findings of the study showed that to transform communication mechanisms into intelligent technologies, there must be technological, management, marketing and cultural infrastructure. Technological infrastructure consisted of intelligent software and hardware; management infrastructure consisted of knowledge and belief; marketing infrastructure included attracting intelligent technology to audiences, encouraging ideas, physical and virtual channels; and finally, cultural infrastructure, it was staff training and public awareness. Manuscript profile
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        7 - IT Capability Evaluation through the IT Capability Map
        mina ranjbarfard Seyedeh Reyhaneh Mirsalari
        Organizations are increasingly in search of ways to derive more business values from IT investments and the need for IT capabilities (ITC) is surging. ITC is critical significant to build enterprise agility and promote organizational performance. However, IT capability More
        Organizations are increasingly in search of ways to derive more business values from IT investments and the need for IT capabilities (ITC) is surging. ITC is critical significant to build enterprise agility and promote organizational performance. However, IT capability is always treated as the causal factor already existing and there are few studies on how IT capability is created and evaluated. Appropriate evaluation is necessary for an organization to measure, manage and improve enterprise ITC. This research aims to identify and map the dimensions of an organization's ITC. Using a mixed research method, this paper comprises two sections. The qualitative section adopts a systematic literature review (SLR) approach to identify the dimensions of ITC. The quantitative section employs factor analysis to validate identified ITC dimensions and their indicators in an attempt to develop a more precise model for ITC evaluation. The proposed ITC model includes IT management, IT human resources, IT infrastructure, and implementation of IT solutions dimensions as well as the 25 related indicators. Drawing on the results of this paper, organizations can engage in evaluation and improve/create essential ITCs based on the evaluation results. Manuscript profile
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        8 - Propose an E-CRM Model based on Mobile Computing Technology in Pharma Distribution Industry
        Alireza Kamanghad Gholamreza Hashemzade Mohammadali Afshar kazemi Nosratollah Shadnoosh
        In today’s world, the competition between all business areas and companies including pharma distributor companies has increased dramatically, so it is very important for active companies in the pharma distribution industry which deal with a large number of customers in More
        In today’s world, the competition between all business areas and companies including pharma distributor companies has increased dramatically, so it is very important for active companies in the pharma distribution industry which deal with a large number of customers in a B2B market to establish a deep and long-term relationship with their customers and manage that relationship effectively. Since the CRM which now is enriched by new emerging technologies in terms of e-CRM and m-CRM is under developing rapidly, it can play a critical role for empowering these companies to strengthen their relationship with their customers. In this research it has been tried to have a complete review of mobile computing technology concept and its effect on CRM. The research methodology is basically qualitative. After a literature review, using qualitative research methods and deep interviews with a group of 8 industry experts, the whole concept of the initial model was derived using Thematic Analysis method. The Grounded Theory approach was applied to extract the main factors and sub-factors of the final model. Additionally, some of \research techniques such as Dematel, ANP and Super Decision software were used to investigate the interdependency, importance and priority of factors and sub-factors. At the last stage a new model for e-CRM in pharma distribution industry based on mobile computing technology has been proposed. The four key components of the model are Quality of Content and Services, Organizational Readiness, Quality of System and Communication, Customer Mobile App. Manuscript profile
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        9 - An ICT Performance Evaluation Model based on Meta-Synthesis Approach
        Khatrehe Bamary Mohammad Reza Behboudi Tayebeh Abbasnjad
        Information and Communication Technology (ICT) is one of the key determinants for today’s organizational success. Therefore, companies spend a significant amount of money each year on ICT, while not being sure that they will get a good result. The purpose of this study More
        Information and Communication Technology (ICT) is one of the key determinants for today’s organizational success. Therefore, companies spend a significant amount of money each year on ICT, while not being sure that they will get a good result. The purpose of this study is to identify the dimensions and indicators of ICT performance evaluation and suggesting a model for assessing it in organizations. This research is mainly a qualitative study with a meta-synthesis approach which uses the seven-stage qualitative method of Sandelowski and Barroso to systematically review the literature to find sub-indices (codes), indices (themes) and dimensions (categories) of ICT performance evaluation. The search of scientific databases with appropriate keywords found 516 articles, among them, 89 articles were chosen finally and used for analysis. Moreover, a questionnaire has been designed and answered by ICT experts and managers to determine the importance of each of the indicators of the model. Based on data analysis, the proposed ICT performance evaluation model has three dimensions: strategic, quality, and sustainability. The strategic dimension includes indicators of organization strategy, IT strategy, and alignment. The quality dimension includes maturity, and performance indicators; and finally, the sustainability dimension includes environmental, economic, and social indicators. For each of these indicators detailed list of sub-indices (104), which are substantial for evaluation of ICT performance in organizations, were identified and explained. Manuscript profile
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        10 - Software-Defined Networking Adoption Model: Dimensions and Determinants
        Elham Ziaeipour Ali Rajabzadeh Ghotri Alireza Taghizadeh
        The recent technical trend in the field of communication networks shows a paradigm change from hardware to software. Software Defined Networking (SDN) as one of the enablers of digital transformation could have prominent role in this paradigm shift and migration to Know More
        The recent technical trend in the field of communication networks shows a paradigm change from hardware to software. Software Defined Networking (SDN) as one of the enablers of digital transformation could have prominent role in this paradigm shift and migration to Knowledge-based network. In this regard, telecom operators are interested in deploying SDN to migrate their infrastructure from a static architecture to a dynamic and programmable platform. However, it seems that they do not consider SDN as one of their priorities and still depend on traditional methods to manage their network (especially in some developing countries such as Iran). Since the first step in applying new technologies is to accept them, we have proposed a comprehensive SDN adoption model with the mixed-method research methodology. At first, the theoretical foundations related to the research problem were examined. Then, based on Grounded theory, in-depth interviews were conducted with 12 experts (including university professors and managers of the major telecom operators). In result, more than a thousand initial codes were determined, which in the review stages and based on semantic commonalities, a total of 112 final codes, 14 categories and 6 themes have been extracted using open, axial and selective coding. Next, in order to confirm the indicators extracted from the qualitative part, the fuzzy Delphi method has been used. In the end, SPSS and SmartPLS 3 software were used to analyze the data collected from the questionnaire and to evaluate the fit of the model as well as confirm and reject the hypotheses. Manuscript profile